In Kenya, it is mandatory to insure your vehicle. Car insurance protects you against financial losses that arise in case of an accident, theft, and other unexpected occurrences. Kenya has a cutthroat insurance industry with a wide range of providers offering diverse policies to meet different needs of the motorists.
These myriad of options make it harder to select the best car insurance company. Therefore, it is advisable to always conduct a thorough research for an informed decision. This article compiles 8 best car insurance companies in Kenya based on customer service, claims processing, affordability and coverage options.
1. Jubilee Insurance
True to the adage, old is gold. Jubilee insurance is one of the oldest and most trustworthy insurance providers in Kenya. It was established in 1937, and has cemented a solid reputation for exceptional customer service and reliability. It remains the most popular choice for vehicle owners who are compelled by an excellent customer centric approach and financial stability.
Its benefits and coverage include:
- A comprehensive car insurance that covers accidental damage, theft, and third party liabilities.
- Third party insurance options for motorists who need protection that is pocket friendly.
- Free vehicle valuation services.
- 24/7 roadside assistance and towing services.
- Personal accident cover for drivers and passengers.
- Efficient claims processing system.
2. Britam Insurance
Britam insurance company is famous for its innovative policies and commitment to customer experience. Furthermore, it boasts an extensive network of branches and digital services that make it an ideal choice for motorists seeking reliability and convenience. Britam policyholders enjoy:
- Comprehensive motor insurance that includes accidental damage, theft, and fire cover.
- Third-party insurance with extensive benefits.
- Free roadside rescue services.
- Protection against damages when the vehicle is in the garage.
- Fast and efficient claims settlement process.
3. CIC Insurance Group
CIC Insurance takes the lead as the most customer-friendly insurance provider that primarily focuses on affordability and efficiency. It is quite popular for its transparent policies and quick claim settlements, making it one of the best choices for car insurance in Kenya.It is a suitable choice for both individuals and businesses. Its benefits and coverage includes:
- Comprehensive and third-party car insurance policies.
- Roadside assistance and emergency medical treatment.
- Windscreen damage cover.
- Flexible premium payment plans.
- Quick claims processing.
4. APA Insurance
APA Insurance is among the largest and most financially stable insurance providers in Kenya. The insurance company was born as a result of the Apollo Insurance and Pan Africa Insurance merger. Its strong financial backing and reputation of processing claims efficiently has made it a reliable choice for motorists. It offers:
- Comprehensive car insurance, that is, accidental damage, fire, and theft coverage.
- Third-party liability cover.
- Personal accident insurance for the driver and passengers.
- Optional coverage for vehicle accessories.
- Free vehicle valuation services.
- 24/7 claims support.
5. UAP Old Mutual
A top Kenyan insurance company offering a wide range of motor insurance products customized to diverse customer needs. UAP Old Mutual boasts of financial strength and extensive network ensuring consumers get exceptional services.
- Comprehensive and third-party car insurance policies.
- Accidental damage, theft, and fire protection.
- Personal accident benefits.
- Road rescue assistance.
- Fast and straightforward claims process.
6. Heritage Insurance
Heritage Insurance is part of Liberty Holdings. It is well-known for its commitment to customer satisfaction and innovative insurance solutions. Heritage Insurance mostly focuses on efficient delivery of services and tailors coverage options making a great alternative for motorists in Kenya.
Its products are:
- Comprehensive car insurance covering accidents, theft, and fire.
- Third-party liability cover.
- Loss of spare parts or keys coverage.
- Windscreen damage protection.
- Roadside assistance and towing services.
- Quick claims settlement process.
7. Directline Assurance
This one is a specialist in motor vehicle insurance, specifically for Public Service Vehicles (PSVs). The insurance company also provides policies to private and commercial vehicles. Its benefits and coverage includes:
- Comprehensive and third-party motor insurance options.
- Special packages for matatus, taxis, and commercial vehicles.
- Quick service delivery and efficient claims processing.
- Nationwide presence with multiple branches for accessibility.
- Dedicated support for policyholders.
8. Kenindia Assurance
Kenindia Assurance is reliable and has decades of experience in providing individuals and businesses with a myriad of insurance products.
- Comprehensive car insurance with protection against accidental damage, theft, and fire.
- Third-party motor insurance.
- Personal accident cover for the driver and passengers.
- Competitive premium rates.
- Personalized customer service and fast claims processing.
How to Choose the Best Car Insurance in Kenya
When shopping for a car insurance provider, consider:
- Coverage Options - Make sure the insurer is providing the type of cover you need, whether comprehensive or third-party.
- Claims Process - The ideal provider is the one with a reputation for quick and hassle-free claims settlement.
- Premium Costs - Get the best deal by comparing premium rates from different insurers.
- Customer Service - Search for companies that present excellent customer support and accessibility.
- Additional Benefits - Watch out for extra services such as roadside assistance, towing, and personal accident cover.
Conclusion
The best car insurance provider offers a motorist financial security and peace of mind. The above companies have a track record of reliability, exceptional customer service, compelling products, and fast claim processing making them the best car insurance in Kenya. The insurers provide comprehensive coverage and simple third-party policies that are reliable, affordable, and efficient. Prior to purchasing a policy, go all out to compare different options, read customer reviews, and assess your specific needs to ensure you get the best insurance deal. A trustworthy provider enables you to enjoy stress-free driving, knowing that you are well protected against unexpected incidents.
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