The government has more than tripled the budget for the
administration of the e-Citizen platform to enhance revenue mobilization.
The Treasury has proposed allocating Sh689 million to the
State Department for Immigration and Citizen Services for managing e-Citizen in
the 2024/25 financial year.
If approved by MPs, this would represent a significant
increase from the Sh182 million budget for 2023/24.
The additional funding aims to strengthen the administration
of e-Citizen as the government integrates thousands of new services into the
platform to digitize service delivery. By June 2023, the government had
onboarded 5,127 services on e-Citizen.
Services available to Kenyans through e-Citizen now include
obtaining birth and death certificates, driving licenses, marriage
certificates, and participating in the government’s affordable housing program.
Additionally, Kenyans can apply for new-generation vehicle
number plates, file tax returns, apply for student loans, obtain county
business licenses, and process applications for mergers and acquisitions.
The increased budget will cover staff salaries and other
expenses. Officials report that this initiative has significantly boosted daily
revenue collection through e-Citizen by improving oversight of collected funds.
